Last Updated: May 25, 2026
Digital Delivery Only
All PlanWillow products are 100% digital downloads. No physical items are shipped.
Delivery Method
- ✓ Instant download after successful payment
- ✓ Email with download link sent immediately
- ✓ Access through your customer account at any time
Delivery Time
- Immediate (within seconds of payment confirmation)
- Email delivery: Usually instant, max 15 minutes
Download Access
- 30-day download window
- 5 download attempts per purchase
- Files available in your account dashboard
File Formats
- PDF (planners, guides)
- Canva editable links
- Google Sheets links
- Excel (.xlsx) files
- PNG (stickers, graphics)
- ZIP (bundles)
Compatibility
We design for maximum compatibility:
- ✓ iPad, tablets (iOS, Android)
- ✓ Computers (Mac, Windows)
- ✓ Apps: GoodNotes, Notability, Apple Notes, Canva, Google Drive
No Shipping Costs
All deliveries are free and digital.
Didn’t Receive Your File?
- Check spam/junk folder
- Verify email address used
- Check your account dashboard
- Contact support@etorrus.com
International Customers
We serve customers worldwide. All prices in EUR. No customs or duties apply to digital products.