Last Updated: May 25, 2026
PlanWillow (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data.
Information We Collect
- Name and email address (for order processing)
- Billing address (for invoices)
- Payment information (processed securely by Stripe/PayPal, not stored by us)
- IP address and browser data (for security and analytics)
- Cookies (see Cookie Policy)
How We Use Your Data
- Process and deliver your orders
- Send order confirmations and support emails
- Newsletter (only if you opt-in)
- Improve our website and services
- Prevent fraud and ensure security
Data Sharing
We do not sell or rent your data. We share data only with:
- Payment processors (Stripe, PayPal) for transactions
- Email service (MailerLite) for newsletters (if opted-in)
- Hosting provider for website operation
- Legal authorities if required by law
Your Rights (GDPR)
- Access your data
- Correct your data
- Delete your data (right to be forgotten)
- Data portability
- Withdraw consent
- Lodge complaint with authority
To exercise rights: support@etorrus.com
Data Retention
We retain order data for 7 years (tax requirements) and account data until you request deletion.
Security
- SSL encryption on all pages
- Secure payment processing
- Regular security audits
- Limited access to personal data
Cookies
We use essential cookies for cart functionality and analytics cookies (with consent). See our Cookie Policy.
Children
Our services are not directed at children under 16.
Contact
Data Protection: support@etorrus.com